Order

If you like our wedding door gifts, you may just fill in the form, phone call or email us to make your orders. Our door gifts minimum order is 100 pieces and above.

Confirmation of pre-0rder will be based upon receipt of 50% deposit from customer. Customer only needs to pay the balance when the order is ready to deliver.

For ready stock, we are dealing on first come first serve basics, please call or email us to reserve the stock to avoid disappointment.

Once your order has been processed and delivered, you will receive email/sms notification with the courier services tracking number.

Lead Time

We are doing on pre-order basics. Upon receipt of your orders and payments, we will need 6-8 weeks to delivery your orders to your doorstep.

Therefore, once you browse through our wedding favours and like them, make decision fast to order them 2 months ahead of your wedding to avoid disappointment.

Terms and Conditions

Once customers have confirmed and placed order, cancellation or change to other goods is not allowed.

If we fail to order the goods for customer, 100% money back is guaranteed.

Payment Method

Please bank in to Renown Gift account as below:-

Bank : Maybank
Acc Name: Renown Gift

If you wish to use paypal, please email us for the details.

Delivery Method

We use

The delivery fee, which are charges by shipping carriers, will be calculated on the weight of the products delivered.

Proper & safe packing will be done by Renown Gift.

Renown Gift will not be responsible for any damages or lost of parcel caused by the shipping company. Please open and inspect the parcel before signing to receive the parcel. Do not receive if the item is damaged due to the shipping company. We can help to assist you in filing such claim against the shipping carrier.

Also, customers also can choose to pick up their items from our showroom, Monday through Saturday, 1pm to 7pm.

Return Policy

If there is manufacturer defect or items incorrectly sent, please contact us at 6012-3168307 for a return authorization within 7 days of receipt of your order and return the item to us in their original unused condition with the tags intact and return to us within 7 days from date of our agreement to such return. The refund will be given as money back or in exchange for item of equivalent value. Any shipping charges arising from the return will be borne by the customers.